Rivia uses Multi-Factor Authentication (MFA) to keep your account and your data secure. In addition to your email and password, you’ll confirm each login with a Time-based One-Time Password (TOTP): a six-digit code, generated by an authenticator app on your phone, that is valid for 30 seconds.
Important: Rivia will never ask you for your password or your TOTP code. Do not share them with anyone, including Rivia team members.
Duration
The first-time setup should take about 5 minutes. After that, each login takes only a few seconds.
Before You Start
You’ll need an authenticator app on your phone. If you already use one, you can use it for Rivia. If not, any of the following will work:
Microsoft Authenticator
Google Authenticator
Okta Verify
1Password
The setup steps are the same whichever app you choose.
Step 1 – Set Up MFA on Your First Login
The first time you log in to Rivia, you’ll be asked to link an authenticator app to your account.
Log in to Rivia with your email and password
Rivia will display a QR code
Open your authenticator app on your phone
Use the app’s QR code scanner to scan the QR code shown in Rivia
Your app will now display a six-digit code for Rivia
Enter that code in Rivia to confirm the setup
Give your device a name in Rivia (e.g.
Work iPhone)
✅ Your MFA is now set up.
Step 2 – Log In Going Forward
For all future logins:
Enter your email and password
When prompted, open your authenticator app and enter the current six-digit code for Rivia
📌 Codes refresh every 30 seconds. If a code expires before you submit it, simply enter the new one.
📩 Need Help?
If you have trouble setting up MFA or logging in, please contact your Rivia contact or the [email protected].
Examples by Authenticator App
Microsoft Authenticator
Google Authenticator
Okta Verify
1Password
